Terms and Conditions

Effective Date: 17/03/2026
Last Updated: 17/03/2026

1. About Us

This Website is operated by Locked In Lessons Ltd, a company registered in England and Wales (Company Number 17081708).

Registered office:
7 Diseworth Close, Derby, United Kingdom, DE73 6XE

Email: lockedinlessonsltd@gmail.com

This agreement applies between you (the User) and Locked In Lessons Ltd. By using this Website or purchasing Services, you agree to be bound by these Terms, our Privacy Policy, Safeguarding Policy, and Cookie Policy.

2. Definitions and Interpretation

In these Terms:

Account: your user account
Content: all materials on the platform (videos, lessons, resources)
Services: courses, lessons, and related services
Website: www.lockedinlessons.com and associated domains
User: anyone accessing the Website

3. Age Restrictions and Parent Agreement

This Website is intended for students aged 13–18.
  • All purchases must be made by a parent or legal guardian
  • The parent/guardian is the contracting party
  • Students use the platform under parental authority

By purchasing, you confirm:
  • You have parental responsibility
  • You have authority to agree to these Terms

4. Parent Consent Requirement

Where a student is under 18, a parent or legal guardian must complete a parent consent form before access is granted.
By submitting this form, you confirm:
  • You have legal responsibility for the student
  • The information provided is accurate
  • You consent to participation in lessons
  • You understand lessons may be delivered online and may be recorded
  • You agree to safeguarding, behaviour, and platform rules

We may require:
  • Emergency contact details
  • Relevant safeguarding information
  • Additional confirmations where necessary


Failure to complete required consent may result in:
  • Delayed access
  • Refusal of service

5. Intellectual Property

All Content is owned by Locked In Lessons Ltd.
You may not:
  • Copy
  • Record
  • Download (unless allowed)
  • Share
  • Distribute


Unauthorised use may result in:
  • Account termination
  • Legal action

6. Use of Services

6.1 Course Structure
We provide:
  • Live online lessons
  • Recorded lessons
  • Revision courses
  • Optional 1:1 sessions


6.2 Recordings
  • Sessions may be recorded
  • Recordings are for platform use only
  • They must not be shared or distributed

7. Accounts

You must:
  • Provide accurate information
  • Keep login details secure


We may suspend accounts if:
  • Terms are breached
  • Misuse occurs

8. Payment

  • Full payment required before access
  • No instalments unless stated
  • Access starts after payment confirmation


We may:
  • Change pricing
  • Remove offers

9. Refund Policy

9.1 Cooling-Off Period
You have a legal right to cancel within 14 days unless:
  • The course has started AND
  • You agreed to immediate access
9.2 Refund Terms
  • Refunds available up to 24 hours before first session No refunds after first session
  • Partial refunds may be considered at our discretion
9.3 Exceptional Circumstances
In genuine cases (e.g. illness), we may offer:
  • Credit
  • Transfer
This is at our discretion.

10. Behaviour and Conduct

Students must:
  • Behave respectfully
  • Not disrupt sessions
  • Not share inappropriate content
  • Not share personal contact details
  • Not record lessons


We may:
  • Remove students
  • Suspend access
  • Ban future access


No refund will be given for misconduct.

11. 1:1 Tuition

  • Must be booked and paid through us
  • Must be conducted on approved platforms
  • Private arrangements outside the platform are not allowed

12. Attendance and Responsibility

We provide academic support only.

We do not guarantee:
  • Grades
  • Results
  • Outcomes

Users are responsible for:
  • Attendance
  • Engagement
  • Equipment and internet

13. Safeguarding

We operate in line with our Safeguarding Policy.

We may:
  • Contact parents
  • Share concerns where necessary
  • Refer to authorities


We are not an emergency service.

14. Educational Status

We:
  • Are not a school
  • Are not an exam centre
  • Do not replace formal education

15. Technical Issues

We are not responsible for:
  • Internet issues
  • Device problems
  • Platform outages


We may:
  • Reschedule sessions
  • Provide recordings

16. Orders and Contract Formation

Your purchase is an offer.
A contract is formed when we send confirmation email.

17. Data Protection

We comply with:

18. Website Use

You must not:
  • Use unlawfully
  • Hack or misuse
  • Upload harmful content

19. Availability

Website is provided “as is”.
We do not guarantee uptime.

20. Limitation of Liability

Our liability is limited to the amount paid.
We are not liable for:
  • Academic outcomes
  • Indirect losses


Nothing excludes liability for:
  • Death
  • Fraud

21. Changes to Terms

We may update these Terms at any time.

22. Communications

Email: lockedinlessonsltd@gmail.com

23. Third Party Links

We are not responsible for external sites.

24. Governing Law

These Terms are governed by the laws of England and Wales.
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